Book: Business Etiquette and Professionlism


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business etiquette and professionalism

A Practical Approach to Basic Business Etiquette
by America's Rapport Builder!

Business Etiquette and Professionalism is a practical, usable book of principles practiced by all successful professionals. These ideas can be applied by everyone to your own life, making you richer, happier and more successful.

It’s a how-to book on using etiquette and protocol for becoming a more professional businessperson. It teaches readers how to maintain a professional and competitive edge by understanding the essentials of etiquette in the business world. There are exercises and activities on topics such as making introductions, dining out, public manners, tipping, dress, sending and receiving gifts, and much, much more!

Return to bookstore to order Business Etiquette and Professionalism.

Who should read Business Etiquette & Professionalism?

Anyone who wants advice and guidance on professional topics or who wants to advance from where they are today. It’s primarily aimed at the millions of people who fit into the strata from administrative assistant to midlevel manager.

What’s covered in Business Etiquette & Professionalism?

How etiquette is changing
The role of good manners in business
Business meeting etiquette
Meeting and greeting new people
Business invitations and gifts
Telephone and other electronic etiquette
Cultural etiquette differences
Lots more—110 pages in all!

What are people saying about Business Etiquette & Professionalism?

An easy-to-read, very informative book to help fill a desperate need. Good capsulation of problems and solutions in the business world.

Letitia Baldrige

America’s foremost authority
on manners and

author of Complete Guide to New Manners

Can serve as both a primer of information about basic etiquette and a good refresher for those of us who think we’re well informed. I recognize the real value to companies like Bank South where our people are our most important asset.

Robert P. Guyton, Past President,

Bank South Corporation

We all must deal with people; some do it better than others, usually because they work at it. This focused text can help those who need it most.

William Hulett,
Past President,

Stouffer Hotels and Resorts

Who is M. Kay duPont?

Return to bookstore to order Business Etiquette and Professionalism.

KAY'S BOOKS

Kay has 30 years’ experience with writing, layout and design of fiction and nonfiction
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